Ticket Management
Automate, arrange, and schedule tickets to the right representative & maximize the power of your whole organization to delight your customers.
Automate, arrange, and schedule tickets to the right representative & maximize the power of your whole organization to delight your customers.
In this current developing world of multi-channel customer interactions, businesses are looking for better tools to help coordinate all customer interaction representatives through email, live chat, and social media platforms.
With our helpdesk ticketing system, businesses will be able to improvise their helpdesk support departments and customer service.
The capacity to respond faster, and efficiently and deliver customized and well-connected experiences can have a huge impact on how satisfied your customers are.
InnvoDesk comes with several features which help your representatives work easier and smarter. It helps to resolve customer issues, queries, and general concerns in a friendly way.
It makes the users generate service requests, incidents, and change requests.
InnvoDesk ticketing system software performs various tasks such as escalating, assigning, resending, reassigning, routing, canceling, closing and searching for tickets. It reduces disruptions and improves productivity.
InnvoDesk helps you better understand your customers and offer the best-personalized helpdesk support.