Reporting and Analytics

InnvoDesk Reports modules provide a variety of built-in data reports and analysis reports to guide you in making informed decisions.

The Effective Features of Reporting and Analytics

Have you ever been looking to improve operational efficiency, staff productivity, and customer experience?

Evaluate and find the company's metrics, employee performance, ticketing reports, and customer service helpdesk reports with the InnvoDesk Reporting and Analytics tool.

InnvoDesk Reports modules provide a variety of built-in data reports and analysis reports to guide you in making informed decisions.

Check Representative Performance

This software tool will help you to inspect the performance of representatives depending on the parameters such as customer satisfaction, average response time, expertise, and ticket traffic.


It examines your support executive’s performance and finds your team development areas.

Customer Ratings and Satisfaction

This reporting feature lets you gather customer feedback after giving resolutions to them.


It will ensure customer scores and satisfaction.


It maximizes the customer service helpdesk report data to decide how your customers and representatives feel about your service and support professionals.